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People don't play here they are rip-offs rtp is really screwed down they say where else is the same the lies have deposited a lot here you win nothing € 300 deposit playing time 15 minutes empty free spins trust me fingers used to be good but since 2022 scrap fraud

The player from Germany is highly dissatisfied with the overall casino experience. The player managed to resolve the issue with the casino.

We had advised the player to wait for the standard processing time of two weeks and assured him we would intervene if the issue persisted. The player had previously successfully withdrawn 4500 RON. Eventually, the player confirmed the receipt of the 2000 RON. We then marked the complaint as resolved.

The player from the Netherlands had trouble withdrawing funds from the online casino. Her account was closed after she won €10,000, and the casino cited restrictions on Dutch players.

We had advised him to be patient as withdrawals could take up to 14 days due to KYC verification or high volume of withdrawal requests. The issue was successfully resolved, the player received his winnings, and we closed the complaint.

The player from Austria deposited approximately 450 Euros but the amount was not credited to his casino account. Despite being debited from his account, the transferred money never arrived and support has not resolved the issue for 3 weeks. We closed the complaint becasue the player didn't reply to our messages and questions.

The player from Germany has deposited money into casino account but the funds seem to be lost. It was received back.

The player from Germany had won €13,000 and encountered issues with the payout. Despite her account having been verified, the casino did not transfer the winnings and did not respond to her emails.

The player from Germany, with VIP Silver 5 status at Ninecasino, had had difficulty withdrawing funds. Although she was fully verified, the support team had required additional documents and eventually cancelled all of her withdrawals. The player suspected an account hacking incident in January might клик have been linked to her current issues.

The player confirmed passing full KYC verification and winning without an active bonus. Eventually, the withdrawal was approved, and the complaint was marked as resolved by us.

So zero chance for verification. This is mopping. Never play at this casino unless they are verified in advance, they won't pay! It's all about a profit after depositing EUR 20.00! That says a lot, but not a lot of good!

We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.

No long delays on withdrawal requests, that's mega! I only play at Pino and I'm completely satisfied!

Note: In case you are looking for more information about this casino's bonus offers, visit our PinoCasino bonuses page.

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